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About HeiBuddy

Built by people who believe in
fairness, transparency,
and trust.

2020
Founded in Bengaluru
15 yrs
R&D behind it
11k+
Organic Android installs
3
Patents filed

How we got here

HeiBuddy started with a question we couldn't shake.

Why does the average Indian have 80 apps on their phone but use only 9 of them?

01
The pause that mattered
Five years of paying attention.
Before HeiBuddy, the team built Tezbasket — an early hyperlocal commerce platform. We learned a lot. Then we paused. Five years watching gig workers carry more risk for less money while platforms kept growing.
02
The shift we noticed
Voice AI changed everything in 2023.
Not just better at understanding accents — better at understanding meaning. The tools to build a voice-first service layer for India suddenly existed. Small teams could now do what used to need 200 engineers.
03
The decision
One rule: build what we'd want ourselves.
We restarted in Bengaluru with one rule — build the platform we'd want as users and as partners. No commissions. No data resale. No menus. Just a voice that listens and gets things done.
04
The first 11,000 users
Zero ads. 11,000 people anyway.
We launched the Android app quietly in 2024. No paid creators. No campaigns. 11,000 people found us through word of mouth and started telling their friends. That's when we knew we had something real.

Meet the team

The people building HeiBuddy.

G
Co-founder & CEO

Ganesh N

Ganesh leads product, vision, and the partner ecosystem. Before HeiBuddy, he founded Yugasys Software in 2008 and built it into a 15-year R&D house focused on adaptive systems and voice interfaces. He grew up in a small town in Karnataka watching his family run a kirana store — which is where his thinking on fair partner economics started. Lives in San Francisco and Bengaluru.

P
Co-founder & CTO

Preetam Gowda

Preetam runs engineering, voice AI, and the privacy architecture. His background spans 14 years of distributed systems work, including at companies that handle hundreds of millions of voice queries a day. He led the design of HeiBuddy's on-device privacy layer — the part that lets HeiBuddy stay DPDP-compliant without giving up the experience. Lives in Bengaluru.

C
Co-founder & COO

Chetan

Chetan handles operations, partner onboarding, and the everyday work of making the platform feel calm to use. His career has been at the intersection of logistics and software — building delivery networks before that was an obvious thing to do. He's the one who decided HeiBuddy partners get next-day payouts. Based in Bengaluru.

Beyond the founders

A small team with strong opinions.

HeiBuddy is built by 24 people across product, engineering, design, partner operations, and customer support. Most of us are in Bengaluru. A few are in San Francisco. All of us use the app every day.

Small teams

No team bigger than 7 people. Every team owns a service area end to end.

Real users in the room

Every product review starts with a user clip — a real person using HeiBuddy that week. We watch before we discuss.

Partners in the room

Once a month, a service partner joins our product meeting. They tell us what's working and what's not. We change things.

On-device first

Every feature gets a privacy review. If a feature can run on the device, it runs on the device. The cloud is the exception.

See open roles

Or write to us at hello@heibuddy.ai

Our values

Three things we won't compromise on.

Most companies have ten values written on a wall. We have three — because three is the maximum number of things a small team can actually hold to.

Trust through transparency
We show our reasoning.
We show our pricing. We show how data flows. When something goes wrong, we say what happened. When something works, we don't oversell it.
  • Final price shown before you confirm. Always.
  • Data flow explained in plain English on every settings screen.
  • Status page is public. Outages aren't hidden.
  • Quarterly transparency reports — published, not on request.
Effortless intelligence
The product gets harder to build so it can be easier to use.
Every layer of complexity inside HeiBuddy exists so that the surface stays calm. If a feature makes the app smarter but the user has to learn something new, we don't ship it.
  • One sentence is the only interface you need.
  • No menus. No tabs. No settings to configure.
  • Buddy learns your preferences silently.
  • Every feature ships with: would my grandmother understand this?
Fairness for everyone
Users and partners are equals on the platform.
The same transparency we owe users, we owe service partners. The same speed and reliability you get when you book, the partner gets when they earn.
  • Zero commission for service partners.
  • T+2 settlements. The next business morning, in most cases.
  • Algorithmic decisions explained to partners.
  • No surge pricing games. No dark patterns.

The proof

Why HeiBuddy is built to be trusted.

Words are easy. Here's what we've actually done.

15 years of R&D

HeiBuddy is the consumer face of work that started inside Yugasys Software in 2008. Adaptive UI systems. Voice authentication. Emotion-aware interfaces.

The patents and IP came first. The app came after.

Three patents filed

Adaptive interface that reshapes per user. Voice biometric auth on-device. Emotion-aware response system adjusting tone by context.

Patent 01 — Adaptive per-user UI
Patent 02 — On-device voice biometric auth
Patent 03 — Emotion-aware response system

DPDP-compliant by design

Built after India's Digital Personal Data Protection Act became law. We didn't retrofit compliance — it shaped the architecture from day one.

Voice on-device · No data sale

50+ regulatory frameworks

DPDP Act 2023. RBI payment guidelines. India AI governance principles. GDPR for the international corridor. Each reviewed by external counsel before features ship.

11,000 organic installs

The Android app went live quietly in 2024. No ads. No paid creators. 11,000 people found us through word of mouth. That's the only kind of validation we trust.

Zero ad spend

Zero commission. Forever.

Service partners keep 100% of what they earn. T+2 settlement. We earn when the ecosystem grows, not by taxing the people who do the actual work.

T+2 settlement
Two words that contain the entire product argument. Everything else exists to explain why they're true.
HeiBuddy product principle — Speak. Done.

Our offices

Two cities. One company.

HeiBuddy is built where it's used. Most of our team is in Bengaluru, where we serve our first city. A small team in San Francisco handles partnerships and the international corridor.

🇮🇳 Karnataka, India

Bengaluru

HeiBuddy AI Pvt. Ltd.
Yugasys Software building, Whitefield
Bengaluru 560066
Engineering Product Voice AI Partner ops Support
🇺🇸 California, USA

San Francisco

HeiBuddyAI, Inc.
San Francisco, California
United States
US partnerships Privacy & compliance Investor relations Global AI

In the news

What people are saying about HeiBuddy.

We launched in May 2026. Coverage is starting to land. The list below updates as new pieces are published.

Backed by

HeiBuddy is built with patient capital.

We're backed by a small group of investors who believe daily services in India can be rebuilt around fairness. They share our long-term view — the only kind of capital that matches what we're building.

Yugasys Software Pvt. Ltd.
The founding R&D house that backs HeiBuddy with 15 years of voice and adaptive systems IP. Strategic backer and technology foundation.
Angel network & strategic partners
A curated group of founders, operators, and platform-economy veterans aligned to HeiBuddy's long-term mission. Further details disclosed on request.